1. Data Controller
The Controller of your personal data is:
No Remorse Rec. Ε.Ε.
Akadimias 81,
10678 Athens, Greece
Phone: +30 210 3830981
Email: info@noremorse.gr
We are committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Greek law (Law 4624/2019).
2. Personal Data Collection and Processing
The Seller collects and processes the following categories of personal data, where necessary for order fulfillment and customer service:
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Full name
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Phone number and address (billing/shipping)
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Email address
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Order contents, delivery time, and place
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Payment method and transaction details
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Tax identification number and tax office (if applicable)
This data is processed based on:
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Contractual necessity (to fulfill orders)
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Legal obligations (e.g., tax records)
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Your explicit consent (e.g., newsletters, marketing)
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Legitimate interest (e.g., site analytics, security)
3. Purpose of Processing
Your data is processed for:
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Executing and delivering orders
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Customer service and communication
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Newsletter and promotional messages (only with consent)
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Compliance with legal and tax obligations
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Analytics and improvement of our services
You may opt out of receiving newsletters or promotional messages at any time by contacting us or using the unsubscribe link provided in emails.
4. Cookies
Our website uses functional cookies necessary for site operation, and analytics cookies (e.g., Google Analytics), but only if you consent through the cookie banner.
You may manage your cookie preferences at any time via your browser or through our Privacy Settings form.
Refusing cookies may affect website functionality.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. If you withdraw your consent, we will stop processing and delete your data unless we are legally required to retain it.
6. Data Rights
You have the following rights under the GDPR:
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Access your personal data
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Rectification of inaccurate data
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Erasure ("right to be forgotten")
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Restriction of processing
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Objection to processing
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Data portability
You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Requests must be submitted in writing via email, fax, or postal mail to our contact details above.
7. Data Security and Sharing
We take all reasonable organizational and technical measures to secure your data from unauthorized access, alteration, or disclosure.
We do not sell or disclose your data to third parties, except:
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Hosting and infrastructure providers
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Email providers (e.g., Elastic Email)
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Courier and logistics companies
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Analytics providers (Google Analytics – if consented)
All third parties are contractually bound to GDPR compliance.
8. Complaints and Supervisory Authority
If you believe your data has been processed in violation of GDPR, you have the right to lodge a complaint with the Hellenic Data Protection Authority (DPA):
9. Right to Be Forgotten
To exercise your right to be forgotten and request permanent deletion of your data, please contact us using the contact form or by emailing: info@noremorse.gr.